Shipping policy

Welcome to HONEY IN THE SKY.

We are committed to providing a smooth and reliable shopping experience from the moment you place your order until it arrives at your doorstep. Please review our Shipping Policy below for important information about processing times, shipping methods, and delivery details.

---

1. Order Processing

After your order is successfully placed and payment has been confirmed, our fulfillment team will begin preparing your items for shipment.

Processing Time:

1–3 Business Days

• Orders are processed Monday through Friday, excluding weekends and public holidays.
• Orders placed outside business hours will be processed on the next available business day.
• During holidays, promotions, or peak shopping periods, processing times may be slightly extended.

Every order is carefully checked before shipment to ensure product quality and order accuracy.

---

2. Shipping Methods & Rates

Shipping fees will be automatically calculated during checkout.

---

3. Shipping Time & Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking information.

Tracking updates usually become available within 24–48 hours after the carrier receives and scans your package.

You can track your order through the shipping carrier’s tracking service or the tracking link provided in your shipping confirmation email.

---

4. Shipping Information

To help ensure successful delivery, please note:

• Please carefully check your shipping address before completing your order.
• Shipping addresses cannot be changed after an order has entered processing.
• Orders containing multiple items may arrive in separate packages depending on inventory availability.
• Shipping carriers are selected based on destination and service availability.
• We currently do not ship to APO, FPO, or DPO military addresses.

---

5. Shipping Delays

While we work hard to deliver your order on time, delays may occasionally occur due to circumstances beyond our control, including:

• Severe weather conditions
• Carrier delays
• Public holidays
• Transportation interruptions
• High shipping volumes
• Incorrect or incomplete shipping information

We appreciate your patience and understanding if unexpected delays occur.

---

6. Lost or Damaged Packages

If your package is delayed, lost, or arrives damaged, please contact our Customer Support Team as soon as possible.

To help us investigate the issue, please provide:

• Order Number
• Photos of the shipping package
• Photos of the shipping label
• Photos of the damaged item (if applicable)

Our team will review your request and work with the shipping carrier to find a suitable solution.

---

7. Customs & Import Fees

For international orders, customs duties, taxes, or import fees may apply depending on the destination country.

These charges are determined by local customs authorities and are the responsibility of the customer.

---

8. Business Address Information

HONEY IN THE SKY

📧 Email: vip@honeylnthesky.com

📍 Business Address:

4 Americana Blvd
Hopewell Junction, NY 12533
United States

Business Correspondence Only – Not a Return Address

Please contact our Customer Support Team before returning any merchandise. We will provide the correct return instructions and return address after your request has been approved.

---

9. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

HONEY IN THE SKY

💌 Email: vip@honeylnthesky.com

📍 Address:

4 Americana Blvd
Hopewell Junction, NY 12533
United States

Our Customer Support Team typically responds within 24–48 business hours (Monday–Friday).

---

Thank you for choosing HONEY IN THE SKY. 🌼

We truly appreciate your trust and support. Our goal is to bring you beautiful styles, dependable service, and a delightful shopping experience from start to finish. 🌿